2020 Covid-19 Service Alert update
IMS has clearance in the US to continue operations and are therefore able to ship as frequently as we are able. Schedules have been severely disrupted but several airlines are still operating with limited services. Our European postal partners are shipping to all destinations, but we should expect a wide range of service standards, outside the normal delivery you are used to. Many countries have limited automation and rely heavily on manual processes. Here we can expect delays in normal delivery standards as backlogs of mail are processed. We will keep you updated with changes around the world as they occur. Thank you for your continued business and support.